How search works – My department and Search the whole organization

This article has been translated with machine translation.


Search at a glance

By default, your search covers the department you are logged in to. To search more widely, check the "Search the whole organization" box. Your search then covers all departments you have read permission for.

Box not checked

My department

You only search in the department shown in the top right corner.

Box checked

Search the whole organization

You search in all departments you have read permission for.

Search in your department

When you log in, the department you belong to is shown in the top right corner. Your searches are made in that department, as long as the "Search the whole organization" box is not checked.

This means you only get results from the selected department. If you switch department in the top right corner, you search in the new department instead.

Search the entire organization

Check the "Search the whole organization" box in the search field if you want to search in more departments than the one you are logged in to. The search then covers all departments you have read permission for.

1
Enter what you want to search for, for example a product name or a product number.
2
Choose a search option in the list.
3
Check "Search the whole organization".
4
Start the search.

Good to know: You can check the box whichever search option you have chosen in the list. By default, the box is not checked.

What decides which results you get?

Your read permission decides what you see when you search the whole organization. You only get results from the departments your user has permission to read.

This means two users can get different results for the same search. If results from a certain department are missing, you may not have read permission there. In that case, contact the person who manages permissions in your organization.

Your choice is saved

Once you have checked "Search the whole organization", the box stays checked. This also applies if you go to another page in the system or log out and back in.

Frequently asked questions

I can’t find a product that I know exists in the organization.

Check that the "Search the whole organization" box is checked. If you still get no results, you may not have read permission for the department where the product is.

Why does my colleague get more results than I do?

Results are based on read permission. If your colleague has permission for more departments, they also get results from more departments.

What happened to the "All departments" box?

It has been renamed "Search the whole organization". The new name better describes what the box does.


While efforts have been made to ensure accuracy, this translation may not be entirely error-free. Please consider this when interpreting the information.


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