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Overview > Remarks of the SDS update from Intersolia
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About remarks in iChemistry
When talking about remarks in iChemistry, we mean in most cases that something is preventing us from proceeding with the process of updating your product's SDS.
We most often need you you give us information, before we can move on. Therefore, please keep a look out for the red flag in the Overview:
You can see that the number of products on "Waiting for your additional information" often corresponds with the number of products on "Remarks and questions from Intersolia":
How to fix your remarks
Read the comments about each product, which is written from our SDS team. Write your reply in the box "Answer" and then click on Save.
If you need more explanation about the remark, please contact [email protected] and let them know which product you are referring to.
Other types of remarks
In the field "Remarks of the SDS update from Intersolia" you find other useful information as well. Some of the remarks require your action and some are just there for your information.
Remarks that requires your action
Supplier's product No is missing
Our SDS department need you to write the supplier's article number, in order to know which SDS we should request from the supplier. Write the supplier's article number in the field "Answer" and hit Save.
Supplier's contact details missing
We haven't been able to get in contact with the supplier due to incorrect contact details. Please reply to our SDS department with contact details of the supplier, in the field "Answer" and hit Save.
Remarks and questions from Intersolia
Various remarks where a supplier has informed our SDS department that an action is required in order to complete the task. Write the answer in the field "Answer" and hit Save.
No reply from supplier
We have tried to get in contact with the supplier several times without any results, they won't answer us. Our recommendation is that you contact your supplier and ask them to forward the document to [email protected]
Insufficient information
There isn't enough product information for our SDS department to obtain the document for this product. Here you can add product information that our SDS department is missing.
Wrong supplier
The product has been connected to an incorrect supplier. Here you can add the correct supplier name and contact details.
Remarks with information only (no action required)
Products with SDS in foreign language only
Here you can find all your products that only have an SDS in a foreign language. No actions are required, we just want to inform you that the supplier can't provide an SDS in your language.
Note: If the product is not classified as hazardous, neither we nor you can force the supplier to provide an SDS in your language, but we recommend you to contact the supplier and request it if you need it in your local language.
Duplicate
Here you will find all products that our SDS department has flagged as duplicates. If you click on Duplicate you can make the switch there to the original product. Read more about Duplicates
Product(s) discontinued by supplier
Products that has been discontinued by the supplier. This information was given to our SDS department from the supplier. If you believe this in incorrect, please contact your supplier.
Latest issued SDS
Products of which we have contacted the supplier for and for which the supplier does not have a more recent version, meaning that the one which is in our database is still valid.
SDS not required
Here you will find all products that do not require an SDS according to legislation. If you believe this in incorrect, please contact your supplier.
Not available in chosen language
Here you'll find products where an SDS has been requested from the supplier in the customer's chosen language, but the supplier has responded that the SDS is not available in that language.
(If we receive an SDS in another language instead, such as English if that is not your primary langauge, we add it under certain circumstances. In that case, the product will instead fall under the status "Products with SDS in foreign language only."
While efforts have been made to ensure accuracy, this translation may not be entirely error-free. Please consider this when interpreting the information.
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